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Failed To Install The Hcmon Driver Windows 10

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  • Installing vSphere Client 5.1 fails.
  • You see the error:
    Failed to install hcmon

  • The vminst.log file (located in the %TEMP% folder) contains entries similar to:
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installing hcmon driver
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Copying files, so stopping any pre-existing service
    inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLCopyFileToSystemDir: Copying 'C:Program Files (x86)Common FilesVMwareUSBhcmon.sys' to 'C:Windowssystem32drivershcmon.sys'
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLInstallService: Stopping any pre-existing instances of service
    inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
    inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLInstallService: Service 'hcmon' already exists: 0x00000431
    inst-build-1060398 : MM/DD/YY 14:25:10 XX:VNLInstallService: reconfigured existing service
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installed driver hcmon, now starting
    inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStartService: Service 'hcmon' could not be started: 0x000000a1
    inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:ParseCommand: operation: successful
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: Done waiting for process, code 0
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: process was not successful
    inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Launched 64-bit process, result FALSE
    inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
    USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed calling VNL_InstallHcmon()
    USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 Freeing library: 1669922816
    USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed to install hcmon
    Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
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Hello,

Enable HCMON by creating a EnableHCMON registry value (DWORD type, Data 1) in HKEYLOCALMACHINE SYSTEM CurrentControlSet Services SK Parameters. Reboot the endpoint. Install VMWare View Client. Disable HCMON by removing the EnableHCMON registry value. To resolve this issue, manually remove the hcmon.sys driver from your server. To manually remove the hcmon.sys driver from the server: Right-click My Computer and click Manage. Click Device Manager. Click View Show hidden devices. Double-click Non-Plug and Play Drivers. Right-click VMware hcmon and click Uninstall.

This seems to be my last resort in solving this problem, I hope someone has had this issue before and can provide a new direction into solving this.

Scenario: had an upgrade from 6.7 U1 to 6.7 U3, so took the time to install the latest remote console software (worked fine).

I couldn't establish a session to my VM's anymore (due to an SSL issue).

In trying to understand and solve that issue, I uninstalled my vmware software (as far as I remember, only the remote console was installed).

Ever since, I'm unable to reinstall the software.

Failed To Install The Hcmon Driver Windows 10 Free

This is the error:

VMInstallHcmon

Failed to install the hcmon driver

Now I've come across several simple things that should help me, but it didn't:

  • remove vsphere client, install remote console and reinstall vsphere client
  • install with extra admin priviliges
  • Do a register workaround (enable HCmon, install, remove regkey)
Vmware remote console failed to install hcmon driver windows 10

I was unfamiliar with the hcmon.sys file before this issue started. From what I learned, this should be provided by the OS under the System32 < drivers folder.

It seems this one is missing on my device, but I'm unsure if it should be there (I also read a hcmon.sys file is being installed through the remote console installation).

To be sure, I've cleaned up the registry (ccleaner) and ran a sfc /scannow, which succeeded without errors.

Windows 10 Driver Update Failed

If anyone has any other recommendation, I'd be open to it.





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